At Sharpe Social, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our creator intelligence platform.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services.
We may collect personal information that you voluntarily provide when you:
This information may include your name, email address, company name, billing information, and any other information you choose to provide.
When you access our platform, we automatically collect certain information, including:
Our service aggregates publicly available data from social media platforms including TikTok, Instagram, YouTube, and others. This data relates to public creator profiles and content performance metrics, not your personal social media accounts (unless you explicitly connect them).
We use the information we collect to:
We may share your information in the following situations:
With third-party vendors who perform services on our behalf (payment processing, data analysis, email delivery, hosting, customer service).
In connection with any merger, acquisition, or sale of assets, your information may be transferred as a business asset.
When required by law, subpoena, or other legal process, or to protect our rights, privacy, safety, or property.
We may share your information for any other purpose with your explicit consent.
We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
We use the following types of cookies:
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Our security measures include:
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal, accounting, or reporting purposes.
Depending on your location, you may have the following rights regarding your personal information:
To exercise any of these rights, please contact us using the information provided below.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.
We ensure that any such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.
You are advised to review this privacy policy periodically for any changes. Changes are effective immediately upon posting.
If you have any questions about this Privacy Policy or our data practices, please contact us: